Here
are the most frequently asked questions and their answers. Please
read them carefully before emailing us, because most of the answers
you need are found below.
Buenaofea.com is a new and innovative
Bilingual Internet dating service that brings adult singles
together. Dedicated to our members' needs, we offer a wide
array of truly unique services to optimize the chances of our
members in finding that special someone. Our mission is to
assist and support our adult members in finding friends,
companions, dates and romantic partners in a beautiful, fun
and exciting environment.
We feel that Buenaofea.com is
the next step up the evolutionary chain of Online Dating
Services. We realized years ago when we started designing the
site that we wanted to create a new direction with both design
and function. We feel we achieved our goal in creating one of
the most beautiful websites while at the same time creating a
website with multiple features within a simple and exciting
environment.
"What is "The 5 Hottest Men and
Women"?
"What
is "The 5 Hottest Men and Women"?
This is an FREE
announcement will include the latest updates of
Buenaofea.com, recent news concerning the site, as well
as our weekly 5 Hottest Men and Women.
Our Romance
Column is written by our Romance Strategist, Tana Marie
and is published monthly for our members' enjoyment and
covers a myriad of contemporary topics.
It is the name
you create for yourself that others on Buenaofea.com
will know you by. Select a name that reflects who you
really are, the way you want others to get to know you.
Keep it simple and
unique.
What
are my Username guidelines?
What
are my Username guidelines?
When selecting
your unique Username, please follow the following
guidelines:
Don’t use any offensive, vulgar or otherwise
inappropriate words or phrases
Don’t include any of your personal information,
like your phone #, address, email address, license
plate # etc.
Don’t use any other website URL, advertisements,
or business
information
What
do I do if I forget my password or login?
What
do I do if I forget my password or login?
All registered
members should have received an email after registering
that contains their login and password information. If
you forget your password or login, please go to "Forgot
your password/login" and follow the instructions and you
will be emailed re-mailed your membership
information.
What
is registration?
What
is registration?
Registration is a
very simple process, and most importantly, it's free.
You must complete a simple one-page form, which will gather basic
information on who you are. After registering you will
have immediate access to many features and benefits
only shared by our registered members. Click
here to REGISTER!
What
specifically are the different benefits between someone
who is registered vs. being subscribed?
What
specifically are the different benefits between someone
who is registered vs. being subscribed?
Registered Member
Subscribed Member
Online Messenger
Unlimited
Contact
English Spanish Email Translation
Email Access
& Control
Email
Tracking
Relationship
Advice
My Favorites
List
Advanced
Search
Greeting
Cards
Love Coupons
Universal
Notification/Alerts
Profile
Account
"Party Zone"
Access
Romance
Column
Unlimited
View of Full Profiles
Profile
Account
Personality
Assessment
Expanded
Search
Username
Search
Mail Box
Account
Quick Hello
What's
the Picture-Rating System?
What's
the Picture-Rating System?
Members can post
their photo(s) on our Website and allow other members to
rate them on a scale of 1 to 10. If desired, we do allow
the option of NOT having your photo
rated.
How
can I register with my picture(s)?
How
can I register with my picture(s)?
To register with
your picture, you need to send us a picture of yourself.
You can scan in a picture you have or take a new one
with a digital camera. The format must be jpg, gif, or
png and the picture must be under 1 MB. Once the
picture is in your computer, click on the button
"Browse" next to the photo field. This will open up
another window into your computer, which will allow you
to locate the photo. After you located the photo,
highlight the photo and click the button "open", which
will upload the photo into the computer and subsequently
into your photomanager. Afterwards please go to
Photomanager under "My Profile" to manage all your
photos and to check picture
status.
How do
I register without having my photo(s) being
rated?
How do
I register without having my photo(s) being
rated?
During the
registration process, you will be given the option of
choosing whether or not your submitted photo or photos
will be available to be rated by other members. You will
also be given the option in your Photomanager section
under "My
Profile".
How do
I post my photo?
How do
I post my photo?
Once the
registration process is complete you can simply go to
photomanager (My Profile) and upload your photo by the
following simple process:
Hit the browse button to open the window in your
computer to find the photo you want to use.
After selecting the photo you need to hit the
"open" key and then hit the "Upload"
button.
Note: If the photo is successful
uploaded you will see the photo appear in your
photomanager
account.
What
is photomanager and how do I determine which photo will
be used for what purpose?
What
is photomanager and how do I determine which photo will
be used for what purpose?
Photomanager will
be created immediately as part of your registration. You
will be able to manage your photos from this area.
Simple indicate which photo you would like to use for
either your IM, Rating Picture or your Profile Picture
by simple clicking the button in the appropriate column
for that particular
picture.
Do I
have to have my photo rated?
Do I
have to have my photo rated?
NO. If you do not
want any photo rated all you have to do is go to the
bottom of your photomanager page and click “no” next to
where there is a sentence that asks whether or not you
would like to have photo
rated.
Where
do I mail in my photo if I don’t have a digital
copy?
Where
do I mail in my photo if I don’t have a digital copy?
If you are a
registered or subscribed member without the ability to
send in your photo via the Internet, you can mail your
photo to:
Buenaofea.com 345 Stuart Ave SPacific Grove, Ca 93950
Please include your First
Name, Last Name, and Member Username (please
print).
What
are the guidelines for posting a photo?
What
are the guidelines for posting a photo?
We are dedicated
to developing a safe and healthy environment for you to
form relationships. We want you to express yourself
naturally. We will not allow photographs containing
advertising, contact information, offensive material,
famous people, and/or nudity. Every uploaded photograph
will be reviewed by one of our staff members before it
is
posted.
Why
isn’t my photo uploading?
Why
isn’t my photo uploading?
Please check the
type of file you are uploading. In most cases, if the
photograph is not uploading, it is either the wrong file
type or the file is too large. We only accept photos
with a maximum size of
1 MB.
How do
I know if my picture has already been approved or
disapproved?
How do
I know if my picture has already been approved or
disapproved?
To see if your
picture has been approved log in using your login and
password. Afterwards go to photomanager under My
Profile, once there you will see your picture(s) and
their status. There will be a symbol next to the word
disapproved. Locate the symbol and move your cursor over
this symbol and the reason for your disapproval can be
viewed. If the picture(s) have been approved then the
word “approved” will be under the status column next to
the
picture.
How
long will it take to approve my picture?
How
long will it take to approve my picture?
Your picture will
be approved within approximately 24 to 48 hours from
when you first post it. Other members will not see your
profile until it is
approved
Why
was my photo rejected?
Why
was my photo rejected?
Your photograph
could possibly have been rejected, because it does not
agree with our guidelines (see below: Guidelines for
posting a photo) or the quality of the photograph was
too poor. You will need to send a new photograph to
replace the one the one that was
disapproved.
Why
was my picture not authorized?
Why
was my picture not authorized?
If your picture
was not authorized it was one of the following
reasons:
More that one person is in the picture and which
one you are is not indicated.
Your picture has been manipulated.
You are under the legal age to participate.
Your picture has explicit content.
Your picture has your e-mail address on it.
Your picture is an advertisement, or has
advertising in it.
Your picture has already been sent under another
login name.
Your picture is not clear or understandable.
Your picture is of some model or famous person.
What
does “Picture not visible, please send again”
mean?
What
does “Picture not visible, please send again” mean?
If you receive
this message it is do to one of the following
reasons:
The picture is too small.
The picture is too dark.
The picture is too light.
What
is the best way to complete my profile?
What
is the best way to complete my profile?
Use the best and most accurate words to honestly describe yourself and the
characteristics you are looking for in a friend or partner. Be sure to list
your actual interests and hobbies. Please remember, all profiles are
audited before they are posted to our site, so any profile that does not
meet our policy and guidelines will be rejected.
PLEASE
REMEMBER THAT PROFILES WITH PICTURES GET 10 TIMES MORE
TRAFFIC.
What
is "My Profile" and how do I "Update" my profile?
What
is "My Profile" and how do I "Update" my profile?
Upon completion
of the short registration form, your profile will
automatically be created. Your member profile account
will be organized and set up for your convenience in the
following manner:
You will be able to Update Your Profile by going
to the "My Profile" area and
updating/completing the areas titled "About Me"
and "About My Match".
You will also be able to view your "status" on your very own
customized home page.
What
are Thumbnails?
What
are Thumbnails?
Thumbnails are the "mini" profiles and pictures of the many members that are
found directly after conducting a search.
What are the differences in viewing profiles between Registration and
Subscription?
What are the differences in viewing profiles between Registration and
Subscription?
If you are a Registered Member you will be able to view all the thumbnails
and up to 5 full profiles. If you want to view more full profiles than you
have to become a subscribed member.
How
does "My Favorites" work?
How
does "My Favorites" work?
"My Favorites" is
a place where you can keep track of other members that
are of interest to you. When you search for a member or
come across him/her by browsing your matches, you will
be able to add the member to your favorites. When you
click on 'My Favorites' at the top of the page, you will
find all the members that you have added to your
favorites
list.
How
can I contact other members?
How
can I contact other members?
If you wish to
contact another member on this site, you must become a
subscribed member. Once you subscribe, you will have
unlimited access in contacting other members and the
many features given to subscribed
members.
How
does "Bilingual Communication" work?
How
does "Bilingual Communication" work?
General:
Buenaofea.com wanted to create one of the most unique
features in Online Dating today by implementing the
ability to communicate across language barriers.
Finally, online singles can now communicate with
someone they are interested in that does not speak
their same language.
Emails:
Specifically, we have provided a way for members to
communicate with each other across language
boundaries. Our members will have the option to send
their emails in English or Spanish and have the
recipient receive it in either Spanish or English
language.
Multi-Language
Viewing: Members are able to view both the sent
messages and opened emails in both languages
concurrently. We will eventually consider additional
languages for future
development.
What
is Quick Hello?
What
is Quick Hello?
We provide the
ability for any member to communicate his or her
interest with another member without the necessity of
being subscribed. This communication is an automatic
email sent to another designated member with the message
that this person is interested. This feature is allowed
for any registered member and does NOT require
subscription. All you have to do is “click” one button
and the message is automatically mailed to that
member.
What
is Simple/Free Search?
What
is Simple/Free Search?
This search
contains the basic features in which to conduct your
first level
search.
What
is the Expanded Search?
What
is the Expanded Search?
This search
allows you a greater ability to search for that one
special member. The Expanded Search allows you to search
using additional characteristics such as Language,
Nationality, and
Photo.
What
is the Advanced Search?
What
is the Advanced Search?
This search
allows you to be able to search as specifically as you
want, including over dozens different characteristics
such as, Nationality, Age, Geography (Country, ZIP, and
even City all over the world), Physical Characteristics,
Language(s), and much, much
more.
What
is the Username Search?
What
is the Username Search?
This search
allows you to find anyone by his or her
Username.
What
are E-Greeting Cards used for?
What
are E-Greeting Cards used for?
We have hundreds
of Flash and Non-Flash E-greeting cards, in both Spanish
and English, which can be sent to other Buenaofea
members.
What
are the Love Coupons used for?
What
are the Love Coupons used for?
The Love Coupons
are in both Spanish and English and are designed for you
to download, print out and give to that someone special.
These are wonderfully crafted romantic gifts in the form
of love and romance. They provide a wonderful gift to
that one special person.
What
is the purpose of the Messenger Service?
What
is the purpose of the Messenger Service?
Buenaofea Online Messenger Service:
We have developed a very sophisticated but simple
messenger system that our members can use. Our IM can be
easily utilized to communicate with other members in a
fun and exciting way. The IM has many great
features.
What
does it look like?
What
does it look like?
Please look below
for the design of the Messenger Service.
DIALOGUE
BOX
CONTACT
BOX
What
are the meanings of the buttons under
TOOLS?
What
are the meanings of the buttons under
TOOLS?
Away and Busy Messages:
We have provided a quick and easy way to allow
you to communicate to others any message you would
like while you are away. The message is displayed to
the other person when he or she attempts to begin
messenging by clicking your name in their contact
list.
Block List: This
is a simple list of the people that you have selected
to block. You can easily unblock anyone that was
previously blocked.
My Picture (See "What do
the symbols mean?"): We provide a way for our
members to control the picture that appears on the IM
through their very own Photomanager Area.
Background Change (See
"What do the symbols mean?"): We designed the
ability to change the background of your Dialogue Box
to anything you would like. In fact, you can change
the background to one of our Calendar Model.
Refresh: This
will reset the IM to the latest online status to all
of the members that on your IM contact list.
" Emoticons (See "What
do the symbols mean?"): You can use our many
emoticons to express yourself while "messenging" to
others in a fun and interesting
way.
What
does Status button mean?
What
does Status button mean?
IM Status: This
feature simply allows an active user to tell others
that they are online, away, busy, and online or
offline. Your status will also be displayed at the top
of the contact list.
Invisible: This
additional button under Status allows you to be on the
Online Messenger system
undetected.
What
does Currently Online mean?
What
does Currently Online mean?
Currently Online:
"Clicking" this feature will send you to all the
members who are currently
online.
How do
you Add, Block or Remove a contact?
How do
you Add, Block or Remove a contact?
Add, Block or Remove
Contact: Simple right "click" over anyone on
the contact list and choose the desired
option.
Can
you I view both profiles while messenging?
Can
you I view both profiles while messenging?
Multiprofile Viewing (See "What do
the symbols mean?"): This button allows the
opening and closing of the profiles and photos. This
feature was developed to allow members to view each
other's "mini" profiles/photos during
messenging.
What
do the symbols mean?
What
do the symbols mean?
Emoticons: This symbol represents our
emoticons. Just "click" the button and a display
box will appear containing our emoticons. Please
select your emoticon(s) to use in your
conversation.
If you would rather type in
your emoticon to use in your conversation please
follow the below instructions:
Please type
in the exact description of the emoticon that is
next to the emoticon.
For example, [*smile*] Just type in *smile* in your
conversation and the emoticon will automatically
appear. Feel free to express any way you would
like using our many emoticons.
We have
thousands more and will introducing new ones on
the site from time to time.
Background: This symbol represents the
background images. For you convenience and
pleasure we have included some background images
to use with your IM. Please keep in mind that
these images will automatically download onto your
desktop for you convenience. We have thousand more
images and will be introducing new one on the site
from time to time.
The folder will be
labeled "BoF IM Background
Images"
My
Picture: This
symbol represents "My Picture". This feature
allows any member to change their IM picture
through their own photomanager section of the
website. This will allow complete control over
what picture is used for your
IM.
Multiprofile
Viewing: This
symbol represents "Multiprofile Viewing". This
button allows the opening and closing of the
profiles and photos. This feature was developed to
allow members to view each other's "mini"
profiles/photos during
messenging.
What
is my Mail Box Account?
What
is my Mail Box Account?
Upon your
completion of the short registration form a Mail Box
Account will be automatically created for you. You will
be able to view your mailbox content (emails, letters
sent and drafts), but you will not be able to open
(view) and read them until you are a subscribed member.
Tana Marie’s Mailbox will also be created but you will
not have access to this area until you are a Subscribed
Member.
How
will I know when I have received Mail?
How
will I know when I have received Mail?
After receiving
message(s) there will be a red envelope that will appear
at the top of any page of the entire site next to the
words “My Mail”. You will also see the word “new” in
your inbox next to the messages that have not been
opened. If you are subscribed, you will be able to read
and/or reply to previous or current messages. Members
will also be notified within our site as well as their
outside email accounts. Please do not share your contact
information until you feel 100%
confident.
What
is my Draft Box and Sent Box for?
What
is my Draft Box and Sent Box for?
The draft
box is simple a place to put your unfinished
letters. You will have the option of storing as many as
you would like. The sent box is simple the area
that contains all the letters you have
sent.
How do
I keep unwanted Email out of my Inbox?
How do
I keep unwanted Email out of my Inbox?
We have developed
a complete email system control that allow Members to
have complete control of their outgoing and incoming
member emails including Blocking, Unblocking, or Keep as
Friend,
etc
What
will I be notified for?
What
will I be notified for?
You will receive
notification on many areas of communication? For your
convenience you will receive notification in both your
membership inbox and your outside email account for the
following notifications:
“Quick Hello”
Approval or Disapproval of Pictures
General Email
Greeting Cards
Relationship Advice
Registration and Subscription Information
Results of Personality Test
And More….
How
will I know what happened to the emails after they are
sent?
How
will I know what happened to the emails after they are
sent?
Buenaofea.com has
developed an “Email Tracking System” which provides the
ability for any member to know what happened to the
email that was sent. Our members can determine if the
email they sent was “opened and deleted”, “never opened
and deleted”, as well as “never opened” or simply
“opened”. We provide this with simple to understand
icons to convey the history of your sent
email.
How
can my email be translated?
How
can my email be translated?
English<->Spanish Email
Translation: We give our members the option to
email those members who do not speak the same language.
Online singles can finally communicate with someone who
happens not to share the same language in a fun and easy
way.
The process is simple: All you have to do is
type the message in the message box and then indicate
which languages you wrote in and what language you want
the message to be translated into.
For example,
if an English speaking person wants to send an email
in Spanishthen all the member has to do is indicate
which languages you are translating.
Translate
to
For example, if an
Spanish speaking person want to send an email in
English then all that person has to do is indicate
which language you are translating.
*smile*] Just type in *smile* in your
conversation and the emoticon will automatically
appear. Feel free to express any way you would
like using our many emoticons.
